Frequently Asked Questions
Please reach us at info@cno-skincare.com if you cannot find an answer to your question.
C&O's grass-fed tallow-based products offer a multitude of benefits for your skin, thanks to the unique properties of this incredible natural ingredient. Here's how they work their magic:
- Deep Hydration and Moisturization: Tallow is incredibly similar in molecular structure to the natural oils produced by our skin (sebum). This makes it exceptionally compatible and allows it to be readily absorbed, providing deep and lasting hydration. It helps restore the skin's natural moisture barrier, preventing dryness, flakiness, and irritation.
Rich in Essential Nutrients: Our 100% grass-fed tallow is a powerhouse of skin-loving nutrients. It's packed with vitamins A, D, E, and K, along with essential fatty acids, including conjugated linoleic acid (CLA). These nutrients work together to:
- Vitamin A: Supports healthy skin cell turnover, helps reduce the appearance of fine lines and wrinkles and promotes a more even skin tone.
- Vitamin D: Plays a vital role in skin cell growth and repair, and helps protect against environmental damage.
- Vitamin E: A potent antioxidant that helps protect against free radical damage, reducing signs of aging and promoting a youthful glow.
- Vitamin K: Helps improve skin elasticity and promotes a healthy complexion.
- Conjugated Linoleic Acid (CLA): Known for its anti-inflammatory properties, CLA can help soothe irritated skin and may also reduce redness.
- Balances Skin's Natural Oils: Because tallow is so similar to our skin's own oils, it can actually help regulate oil production. This makes it beneficial for both dry and oily skin types. It nourishes and moisturizes dry skin without being heavy and helps balance oily skin without clogging pores.
- Soothes and Calms Irritated Skin: The anti-inflammatory properties of grass-fed tallow make it excellent for soothing and calming irritated skin conditions like eczema, psoriasis, and rosacea.
- Supports the Skin Barrier: Tallow strengthens and supports the skin's natural protective barrier, making it more resilient against environmental stressors, pollutants, and irritants.
- Promotes a Healthy Glow: With regular use, C&O's tallow-based products can help you achieve a healthy, radiant complexion. The combination of deep hydration, essential nutrients, and a balanced skin barrier will make your skin naturally glow!
In short, C&O's 100% grass-fed tallow products provide a natural, effective, and biocompatible way to deeply nourish, hydrate, and support the overall health and appearance of your skin.
Grass-fed tallow is a rendered fat (Suet) that comes exclusively from cattle raised on a natural diet of grass their entire lives. These cattle are never given antibiotics, or growth hormones. This traditional, time-honored approach to raising cattle has a positive impact on the environment, the animals, and the quality of the tallow itself. The quality of the tallow will determine the quality of your skincare products.
- Healthier Animals: Cows are ruminants, naturally designed to eat grass. Grain-feeding can lead to health issues that require antibiotics. Grass-fed cows thrive on their natural diet.
- Nutrient-Rich Tallow: Tallow from grass-fed cattle is packed with beneficial nutrients. It contains a wider spectrum of fatty acids, including higher levels of conjugated linoleic acid (CLA) and omega-3 fatty acids, and fat-soluble vitamins A, D, E, and K than tallow from grain-fed cattle. These are all essential for skin health.
- Better for the Environment: Grass-fed, pasture-raised cattle can be part of a regenerative agriculture system that improves soil health, reduces carbon emissions, and promotes biodiversity.
- Ethical Choice: It's considered by many to be a more humane and ethical way to raise animals, giving them a higher quality of life.
Your C&O products are best stored at room temperature in a cool, dark place, away from direct sunlight. Excessive heat and light can degrade the natural ingredients. Since our tallow-based products are preservative-free, it's important to keep them dry. Avoid introducing water into the containers, as moisture can encourage bacterial growth and reduce the product's effectiveness and shelf life.
C&O products, being preservative-free and made with natural ingredients, have a shorter shelf life than conventional skincare.
- Unopened: Generally 12-18 months when stored properly in a cool, dark place.
- Opened: We recommend using within 6-12 months after opening.
- Note: Discard if there's a noticeable change in color, texture, or smell.
Factors Affecting Shelf Life:
- Proper storage is key (cool, dark place, away from moisture and direct sunlight).
- Keep lids tightly closed.
- Avoid introducing water into containers.
By following these tips, you can ensure optimal freshness and effectiveness. Feel free to contact us with any questions!
Yes, Texas, USA.
At C&O, we believe in the power of pure, handcrafted skincare. Each of our products is lovingly created in small batches, ensuring meticulous attention to detail at every stage. This hands-on approach allows us to closely monitor the quality of our ingredients, particularly our 100% grass-fed tallow and our carefully selected organic and non-GMO supporting ingredients. By crafting in small quantities, we can guarantee the freshness, hygiene, and overall excellence of every jar and bottle that leaves our workshop.
Yes, we offer sample sets! You can purchase a bundle of two different samples to try before committing to a full-size product. Our samples are also perfect for travel, allowing you to experience the benefits of our products while on the go.
We currently ship within the United States and Canada. We are planning to expand our shipping options in the future.
We currently focus on offering our products directly to you, ensuring the freshest and highest quality at the best possible prices. We're always exploring opportunities to expand our reach while maintaining this commitment.
C&O products are formulated with natural, gentle ingredients like 100% grass-fed tallow, along with organic and non-GMO plant-based ingredients. This makes them generally safe for children's delicate skin. However, as with any skincare product, there are a few things to keep in mind:
- Age Considerations: While our ingredients are natural, we recommend consulting with your pediatrician before using C&O products on infants under 6 months of age. Their skin is still developing and may be more sensitive.
- Patch Test: Even with natural ingredients, it's always a good idea to perform a patch test before applying any new product to your child's entire body. Apply a small amount of product to a small area of their inner arm or leg, and observe for 24 hours for any signs of irritation or allergic reaction.
- Ingredients: We encourage you to review the full ingredient list of each product on our website. While we use only high-quality, natural ingredients, individual sensitivities can vary.
- Supervision: Always supervise children when using any skincare product to prevent accidental ingestion.
- Specific Conditions: If your child has a known skin condition or specific allergy, it's best to consult with your pediatrician or a dermatologist before introducing new products, including ours.
In Summary:
C&O products are generally considered safe for children due to their natural and gentle formulation. However, it's crucial to exercise caution, perform patch tests, and consult with a healthcare professional if you have any concerns about your child's individual needs or sensitivities. We believe in transparency and encourage you to make informed decisions about the products you use on your children's skin. Please reach out to our team, should you have further questions.
Disclaimer: This information is for general knowledge and should not be considered medical advice. Always consult with your pediatrician or a qualified healthcare professional for any specific concerns regarding your child's health and skincare needs.
Yes, C&O's products are safe for sensitive skin. We use only natural and organic ingredients that are gentle and non-irritating. However, we recommend performing a patch test on the inner arm or leg and observing for 24 hours for any signs of irritation or allergic reaction.
Yes, you can often restore your C&O moisturizer to a usable consistency if it has melted due to heat. Since our products are primarily based on 100% grass-fed tallow, which has a relatively low melting point, they can soften or melt in warm temperatures. Here's how you can try to fix it:
- Cool Down: First, remove the moisturizer from the heat source and place it in a cool environment, like a refrigerator, for 15 min.
- Whip it Up: Once it's not completely liquid, you can try to restore its original texture. Remove the moisturizer from the refrigerator, and let it come down to room temperature. Then, using a clean, sterilized spoon, small spatula, or even a hand mixer with a whisk attachment at medium speed, whip the product vigorously for 5 min minutes. This will reintroduce air into the moisturizer and help it regain a creamier, smoother texture.
- Consistency May Vary: It's important to note that while this method often works, the consistency of your moisturizer might not be exactly the same as it was before melting. It may be slightly denser or have a slightly different texture. However, it should still be perfectly usable and retain its beneficial properties.
Important Considerations:
- Hygiene: Ensure that any utensils you use are thoroughly cleaned and sterilized to prevent introducing bacteria into the product.
- Effectiveness: While the texture may change slightly, the effectiveness of the moisturizer should not be compromised, as long as it was not exposed to extreme heat for an extended period. The beneficial properties of the tallow and other natural ingredients should remain intact.
- If in Doubt: If your moisturizer has a significantly altered smell, color, or if you have any concerns about its safety, discard the product.
Prevention: Remember, it's best to prevent melting in the first place by storing your C&O products in a cool, dark place away from direct sunlight and heat sources, as recommended in our storage guidelines.
If you have any further concerns, don't hesitate to contact our customer support team. We're here to help!
Our lip balm stands out because it's uniquely made with nourishing 100% grass-fed tallow as its base, blended with safe, organic oils, and deliciously flavored with organic flavor oils—never potentially irritating essential oils. This provides deep, natural hydration and protection that truly aligns with your skin.
Tallow is incredibly similar to your skin's natural oils, making it exceptionally biocompatible and deeply moisturizing. It helps to restore your lips' natural barrier, providing superior, long-lasting hydration and protection against dryness and the elements.
Our Soothing Magnesium Butter Foot & Leg is made with rich, nourishing ingredients designed to provide deep moisture. The slightly oily feeling you might notice is a sign of these powerful ingredients at work. To ensure the cream fully absorbs and to lock in moisture for maximum hydration, we recommend applying it and then wearing a pair of cotton socks. This simple step helps keep the moisturizing benefits on your skin, leaving your feet feeling soft and revitalized.
Absolutely! We prioritize purity. Our lip balm contains no harsh chemicals, no synthetic fragrances, no parabens, and is made with organic, non-GMO oils and organic flavor oils. We carefully choose ingredients that are safe for contact with your lips and for incidental ingestion.
We specifically choose organic flavor oils for our lip balms because they are designed to be safe for lip contact and incidental ingestion. Essential oils, while natural, are highly concentrated and can cause irritation, sensitization, or even be unsafe when ingested, particularly on delicate lip tissue. Your safety and comfort are paramount.
Apply as often as needed! For best results, use it daily to prevent chapping, and reapply whenever your lips feel dry, before sun or wind exposure, or as part of your nightly routine for intense overnight nourishment.
Yes, absolutely! Our Tallow Lip Balm is designed for everyone. Its powerful, natural hydration and protection are universal benefits, perfect for any individual looking for healthier, more comfortable lips.